FAQs
Does checking my eligibility affect my credit?
No, your credit won’t be affected when you create an Affirm account or check your eligibility (including checking your pre-qualification eligibility). When you apply for or check to see if you prequalify for Affirm financing, it’s considered a soft inquiry, which does not affect your credit. If you decide to pay with installments through Affirm, your payment plan and repayment activity may be reported to credit bureaus. You can find more information on Affirm's Help Center
Why was I denied financing?
Financing decisions are made solely by Affirm. While they aim to approve as many creditworthy applicants as possible, not all applications are approved. If you’re denied, you’ll receive an email from Affirm with more details. The decision is final, and merchants do not have access to the reasoning.
Why do I need to verify my identity?
Affirm may request additional information—such as your address, full SSN, or a photo ID—if they’re unable to verify your identity initially. These extra steps help prevent fraud and ensure a secure, accurate credit decision.
Why am I asked to provide my income?
Your income helps Affirm better understand your finances and assess your ability to repay a loan. This is especially helpful if you have limited credit history.
Why do I need to link my checking account?
In some cases, Affirm may ask you to securely link your checking account to evaluate your eligibility. If requested, you'll provide your online banking login info via a secure system—Affirm does not store your credentials.
Your application may be declined if:
- Your bank isn't supported
- You choose not to link your account
- Your login info is incorrect
- You don’t use online banking
- The connection fails
Why isn’t my bank listed?
Affirm is continuously adding support for more banks, but some are not yet integrated. If your bank isn’t available, you’ll need to use a different payment method at checkout.
Will I see how much interest I'm paying before accepting the loan?
Absolutely. Affirm is transparent about your total cost. Before you confirm your loan, you'll see a full breakdown of the interest charges on both the terms page and the loan confirmation page. If you choose to pay off your loan early, you’ll receive a refund for any unused, unaccrued interest.