TheraFace PRO
$399.00
Refund Policy
Refund Policy:
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We offer a 30-day money-back guarantee on all Therabody products. If you are not fully satisfied with your purchase, you can return the product within 30 days of the date you received it for a full refund.
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If a product is defective or damaged, Therabody will either repair or replace it, or offer a credit for the purchase price. If the product is damaged upon delivery, you must notify Therabody within 5 business days.
- Returns lacking proof of purchase may be denied.
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To be eligible for a refund, products must be unused and in their original packaging. Personalized items, refurbished devices, and products marked 'final sale' are not eligible for returns.
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If a returned product does not meet our criteria for "like new" condition, we may deny the refund or issue a partial refund. This partial refund will be determined based on the extent of any wear, damage, or missing parts.
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Shipping fees are non-refundable, and the customer is responsible for return shipping costs.
Warranty Policy:
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Therabody products come with a 1-year limited warranty from the date of purchase. This warranty covers defects in materials or workmanship under normal use.
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The warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.
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If you experience issues with your product within the warranty period, please contact our customer support team for assistance with repairs or replacement.
Limited Warranty Periods:
- Devices - 1-Year Warranty
- Attachments and Accessories – 90-Day Warranty*
*Please note that accessories include charging cables, removable components of the devices, adapters, carrying cases, and charging stands.
For returns or warranty claims, please contact us at support@reformrecover with your order number and details of the issue.